DialerAccess Terms of Service

Effective Date: October 24, 2026

Welcome to DialerAccess. These Terms of Service ("Terms") constitute a binding agreement between you ("Customer," "Subscriber," or "User") and Gold Standard Insurance LLC, a Florida limited liability company doing business as DialerAccess ("Company," "we," "us," or "our").

These Terms govern your purchase, subscription, access, and use of the services offered through https://dialeraccess.com and associated checkout pages, onboarding systems, and service platforms.

By completing checkout, affirmatively accepting these Terms, or using our services, you agree to be bound by them.

1. Description of Services

DialerAccess provides subscription-based access to sales prospecting tools designed primarily for licensed life insurance professionals.

Services include:

• Access to a predictive dialing platform, currently provided through ReadyMode.

• Access to a shared database of aged final expense insurance leads.

• Lead management and dialing campaign functionality.

• Dialer onboarding resources and technical support.

• Other related features made available by DialerAccess.

DialerAccess is operated independently by Gold Standard Insurance LLC and is not owned, operated, or endorsed by ReadyMode.

We may change our underlying technology providers, lead suppliers, and operational systems, provided the essential nature of the purchased service remains substantially consistent.

2. Pricing and Subscription Billing

DialerAccess subscriptions are billed as follows:

• One-time setup fee: $100.

• Weekly subscription fee: $225.

• Initial checkout payment: $325, consisting of the $100 setup fee and first $225 weekly payment.

• Recurring payments: $225 every seven days after the first service period begins.

By completing checkout, you expressly authorize Gold Standard Insurance LLC, doing business as DialerAccess, to charge your payment method for the initial purchase and subsequent recurring subscription payments.

Your subscription automatically renews every seven days until canceled.

There are no long-term commitments or minimum subscription periods beyond the initial paid week.

Pricing changes will be communicated in advance as required by applicable law and payment network rules.

3. Account Activation and Billing Commencement

Your initial payment is collected at checkout.

Your first seven-day subscription period begins when DialerAccess activates your dialer account and provides access credentials.

Recurring weekly billing begins seven days after activation and continues every seven days thereafter until canceled.

No additional weekly subscription charges will occur before activation.

Customers must provide the information reasonably necessary to activate their accounts, including their licensed states and contact information.

Activation may be delayed if required information is missing or technical or compliance issues must be resolved.

If DialerAccess cannot provide the purchased service, the Customer may be entitled to a refund or other remedy as required by applicable law.

4. Cancellation Policy

You may cancel your DialerAccess subscription at any time. There are no cancellation fees or long-term contractual commitments.

Cancellation stops future recurring subscription charges.

Customers may cancel through the online cancellation method made available by DialerAccess or by contacting customer support using the contact information provided on the website or purchase confirmation.

Cancellation requests become effective upon receipt, subject to reasonable verification of account ownership and applicable law.

To avoid an upcoming renewal, submit your cancellation request before the next scheduled billing transaction.

Following cancellation, you will generally retain access to the service through the end of your current paid subscription period, unless access is terminated for a material violation of these Terms.

Cancellation does not automatically entitle you to a refund for payments already processed.

5. Refund Policy

All setup fees and weekly subscription payments are nonrefundable, except where required by applicable law or expressly approved by DialerAccess.

The $100 setup fee covers administrative processing, account configuration, and onboarding preparation.

Weekly subscription fees purchase access to the DialerAccess service for the applicable seven-day billing period.

DialerAccess does not ordinarily provide prorated refunds for unused subscription time or limited usage.

The following circumstances do not, by themselves, qualify for a refund:

• Failure to log in or use the dialer after activation.

• Limited calling activity.

• Failure to generate insurance sales or commissions.

• Dissatisfaction with sales conversion rates.

• A decision to stop selling insurance.

• Failure to cancel before a scheduled renewal.

• Dissatisfaction with lead responsiveness or consumer interest, provided the service was delivered as described.

DialerAccess may issue discretionary refunds, credits, or subscription extensions on a case-by-case basis.

Nothing in this policy limits legally required remedies for unauthorized charges, services not delivered, or other circumstances where applicable law requires a refund.

6. Lead Database and Lead Quality

DialerAccess provides access to a shared database of aged final expense insurance leads.

Customers acknowledge and understand that:

• Leads may have been generated through online advertising or other marketing channels.

• Leads are not exclusive to any individual subscriber.

• Leads may have been contacted previously by other insurance professionals.

• Lead age, contact information, consumer interest, and geographic availability may vary.

• Some telephone numbers may be disconnected, incorrect, reassigned, or otherwise unreachable.

• Some consumers may not recall submitting an inquiry or may no longer be interested in insurance.

• Lead inventory and geographic distribution may change over time.

DialerAccess does not guarantee any particular number of answered calls, qualified prospects, appointments, or sales.

Unlimited lead access means subscribers are not required to purchase individual lead batches to access the available shared lead database.

Unlimited access does not guarantee an unlimited number of unique leads, exclusive leads, or continuously replenished inventory in every state.

Access remains subject to available inventory, reasonable system capacity, compliance restrictions, and acceptable-use requirements.

7. No Guarantee of Sales or Financial Results

DialerAccess provides sales prospecting tools, not guaranteed business results.

We do not guarantee:

• A specific number of answered calls or conversations.

• Any particular contact or conversion rate.

• Insurance applications, approvals, or policy sales.

• Commission income or profitability.

• A specific return on investment.

• A particular level of consumer interest.

Results depend on factors including sales ability, consistency, licensing, market conditions, lead availability, and individual sales practices.

Testimonials, performance examples, or sales statistics are illustrative and do not guarantee similar results.

8. Third-Party Technology and Service Availability

DialerAccess currently utilizes ReadyMode as its underlying predictive dialing technology provider.

ReadyMode and other third-party technology providers operate independently of DialerAccess.

Service availability may depend on third-party software, telecommunications networks, internet connectivity, and infrastructure outside our direct control.

We do not guarantee uninterrupted or error-free service.

Temporary interruptions may occur because of:

• Platform maintenance or software updates.

• Telecommunications outages.

• Third-party service disruptions.

• Technical failures.

• Internet connectivity issues.

• Compliance or security restrictions.

DialerAccess will use commercially reasonable efforts to address service interruptions within its control.

Material service failures may be evaluated for appropriate credits, extensions, or other remedies, subject to applicable law.

9. Licensing and Legal Compliance

Customers are responsible for maintaining all licenses, appointments, registrations, and authorizations required for their insurance sales activities.

Customers must comply with all applicable federal and state laws and regulations, including, where applicable:

• The Telephone Consumer Protection Act (TCPA).

• Federal Trade Commission Telemarketing Sales Rule (TSR).

• Federal and state Do Not Call requirements.

• Applicable state telemarketing laws.

• Calling-hour restrictions.

• Call recording and consent requirements.

• Applicable insurance solicitation laws.

• Consumer privacy and data protection requirements.

Customers are responsible for determining whether each call is legally permissible, including whether the necessary consent or other lawful basis exists.

Access to a lead through DialerAccess does not constitute a representation or guarantee that contacting that consumer is legally authorized.

Customers are responsible for honoring consumer opt-out requests, maintaining appropriate suppression records, and using dialing technology in compliance with applicable law.

DialerAccess may suspend or terminate accounts when it reasonably believes a Customer is engaging in unlawful, fraudulent, or abusive conduct.

Nothing in these Terms relieves DialerAccess of legal obligations independently applicable to the Company.

10. Acceptable Use

Customers agree not to:

• Use the platform for unlawful telemarketing or fraudulent activities.

• Harass, threaten, or abuse consumers.

• Circumvent calling restrictions or compliance controls.

• Share login credentials with unauthorized individuals.

• Resell, scrape, export, distribute, or transfer lead data without written authorization.

• Attempt to compromise the security or functionality of the dialing platform.

• Misrepresent their identity, licensing, or relationship with DialerAccess.

• Use the service in a manner that materially disrupts access for other subscribers.

DialerAccess reserves the right to suspend or terminate access for material violations of these requirements.

11. Account Access and Security

Customers are responsible for maintaining the confidentiality of their account credentials.

Each subscription is intended for the authorized subscriber unless additional access has been expressly approved by DialerAccess.

Customers must promptly report suspected unauthorized access or security incidents.

DialerAccess may restrict access when reasonably necessary to protect account security, consumer information, or platform integrity.

12. Consumer Data and Privacy

Customers may receive access to personal information relating to insurance prospects.

Such information may be used only for lawful, authorized insurance-related purposes.

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